Provider: Arethine Institute, Zavod za strateški razvoj organizacij prihodnosti Brod 25, 8000 Novo mesto, Slovenia Registration number: 9845615000 · VAT ID: SI22181148 Contact:
These terms govern your use of arethino, a service provided by Arethine Institute ("we", "us"). By creating an account you accept them.
1. The service
arethino is a workspace for preparing professional interactions: intent, people, engagement, notes and follow-through. We provide the structure and functionality; you provide and manage the content.
2. Your account
- You are responsible for keeping your login credentials confidential.
- You must be at least 18 years old and use the service for professional purposes.
- One account is personal to one individual. Team plans allow additional named seats.
3. Your content and other people's personal data
For personal data of people you add, import, look up or describe in the Copilot, you (or the organisation you act for) are the data controller and we act as your processor. The forms part of these terms.
You confirm that:
- you have a lawful basis for the processing (typically legitimate interest in preparing a business meeting, or consent);
- you will inform the people concerned where Art. 13/14 GDPR requires it;
- you will not enter special categories of personal data (Art. 9 GDPR) or criminal-matter data (Art. 10 GDPR).
4. AI features and quotas
- AI import and public-information search are included within monthly quotas that depend on your plan. Quotas renew monthly on the day you registered (or started your subscription).
- Suggested profile data and suggested photographs from AI import and public-information search are shown to you first and are saved to a person only after you explicitly confirm them. They may be incomplete, outdated or wrong; you are responsible for checking them.
- Copilot conversations are saved automatically in your account, and usage is counted automatically; see the Privacy Policy.
- Public-information search runs only for the people you select — one person, or several selected people at once. It searches publicly available sources and is instructed and filtered to exclude private and family life, personal social networks, special categories of personal data and criminal-matter data.
- Photographs found online remain subject to the rights of their authors and subjects. You decide whether you may use a photograph.
- Do not use the service for profiling, monitoring individuals, background checks, recruitment screening, or any purpose unrelated to preparing a professional interaction.
5. Acceptable use
You may not use arethino to store unlawful content, to harass or monitor individuals, to bypass quotas, to resell or systematically extract the service's output, or to disrupt the service.
6. Plans and payment
The Free plan costs nothing. Paid plans (Premium, Pro, Team), when offered, are billed monthly in advance without annual commitment and can be cancelled at any time with effect from the end of the paid period. Paid amounts for the current period are not refunded on cancellation unless the law requires it. Your data remains available after a plan change or cancellation, subject to the limits of the new plan.
7. Availability
We aim for continuous availability but do not guarantee uninterrupted service. We may change or discontinue features and will give notice of material changes that reduce functionality you rely on.
8. Liability
The service is provided "as is". To the extent permitted by law, our liability is limited to the fees you paid in the 12 months before the event giving rise to the claim. Nothing limits liability that cannot be limited by law.
9. Termination, deletion and export
You may stop using the service at any time. Account deletion is currently handled on request: write to from the address registered to the account. We respond within one month; after confirming your identity we normally carry out the deletion within 14 days. Backups kept by the hosting platform may still contain the data until they are overwritten in its rotation; we do not promise a fixed period. Accounting records are kept where tax law requires.
Available in the app: a printable view of each interaction's people list. On request by e-mail we provide a copy of your account data in JSON format.
We may suspend or terminate accounts that breach these terms, with notice where practicable.
10. Changes to these terms
We may update these terms. Material changes will be announced by e-mail or in the app at least 14 days before they take effect.
11. Governing law
These terms are governed by the laws of the Republic of Slovenia, without prejudice to mandatory consumer protections.